Delaware Claims Processing Facility

The claimant comes first at Delaware Claims Processing Facility.

Our highly trained and experienced staff places the claimant first. We provide quick, efficient, and accurate claim processing services that are cost effective. Since 1998, the DCPF processed claims resulting in offers made to millions of deserving claimants.

We take pride in our workflow expertise, knowledge of the entire claim process from filing to payment and advanced Information System Technology. We have extensive experience in gathering data and providing detailed analysis to all our customers and constituents. We achieve all of this with the help of our dedicated and talented staff.

Choose our reliability, integrity and trust.

Experienced

We’re readily equipped to accommodate all projects regardless of size or complexity.
The quality of claim processing is our principal mandate.

Secure

Protecting our client’s data is our primary focus.
Our data security committee is constantly reviewing current security procedures to protect against potential vulnerabilities.

Reliable

We process claims consistently and accurately while keeping your data safe.
You can trust our process because it is standardized, documented, and monitored.
Each claim is treated equally with the same level of importance and attention to detail.

Technologically Advanced

The DCPF claim system is a state-of-the-art secured claims filing and claims management system.
The system helps manage your claim inventory from submission to payment, and captures detailed information at every step of the process.

AGILE

We are a diverse group of professionals who operate collectively towards a single goal.

We provide our clients and claimants with top tier processing services. Our scalability is our greatest asset. We have a large and experienced staff to draw from and can quickly bring on and train additional team members efficiently and effectively. When time is of the essence, we rally our team to respond immediately.

SCALABLE

ANTICIPATIVE

SPEED TO MARKET

ADAPTABLE

NIMBLE

ACCESSIBLE

PRINCIPLED

FAIR

COMPREHENSIVE

CONSISTENT

ACCURATE

Our team puts precision first.

We bridge strategy to execution. DCPF combines people, workflow and automation into a powerful claim experience. Our workforce enhances the claim process by synthesizing information against a complex rule set, thus upholding our core values and accuracy.

ACCOMPLISHED

20 + years of experience handling millions of claims for 12+ mass tort settlement clients and 3 national claims settlements for major automotive companies.

Beyond our team’s experience with reviewing high claim volumes, we offer a breadth of additional settlement services.

TRACK RECORD

ADEPT & TENURED

EXPERIENCED

INTEGRITY

RELIABLE