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Our Services

Delaware Claims Processing Facility has assembled a team of the industry’s most skilled, experienced, and committed individuals—experts in all aspects of claims processing and administration. We have access to a team of more than 300 experienced professionals who are committed to bringing the DCPF Experience to you.

Instead of being everything to everybody we decided to deliver what our clients need most: fast, fair and accurate claims processing services. All executed by Delaware Claims Processing Facility’s agile, accomplished staff.  Through our ability to bring intense staffing resources to each project, DCPF brings closure to crisis.

Claim Review
  • Automation
  • Deficiency Response Unit
  • General Review Teams
  • Specialized Review Teams
  • Quality Assurance
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Claim & Document Handling
  • Claim Intake
  • Mass Mailings
  • Document Scanning
  • Securing Documents
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Reporting
  • Production & Quality Assurance Reporting
  • Analytics & Trend Analysis
  • Financial Reporting
  • Center for Medicare & Medicaid (CMS) Reporting
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Web Support
  • Technical Support
  • Online Training
  • Web Services
  • Bulk Upload
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Finance
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Claimant Relations
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Information Technology
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Training
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