{"id":655,"date":"2023-07-27T19:11:00","date_gmt":"2023-07-27T19:11:00","guid":{"rendered":"http:\/\/www.delcpf.com\/?page_id=655"},"modified":"2024-08-09T12:29:41","modified_gmt":"2024-08-09T12:29:41","slug":"quality-assurance","status":"publish","type":"page","link":"https:\/\/www.delcpf.com\/?page_id=655","title":{"rendered":"Quality Assurance"},"content":{"rendered":"[vc_row][vc_column][vc_column_text font_size=&#8221;16px&#8221; font_family=&#8221;Arial, Helvetica, sans-serif&#8221;]At Delaware Claims Processing Facility, our paramount focus is accuracy.\u00a0 We have a deep understanding and respect for the importance of our work. \u00a0We see every meritorious claim that is wrongfully denied as an individual deprived of their just compensation.\u00a0\u00a0We created specialty teams and processes to provide consistently exceptional quality.\u00a0 We also tirelessly test ourselves against our own standards and procedures\u2014while always striving to improve the standards and procedures themselves.<\/p>\n<p><strong>Quality Assurance (\u201cQA\u201d) Teams:\u00a0<\/strong>We believe that we can never stop learning and improving. This is more than just a pretty sentiment to us, and we prove it by placing dedicated QA personnel in each department. We use algorithms to strategically identify claims that have a greater likelihood for errors, allowing precise focus of QA resources.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column][vc_text_separator title=&#8221;View More Services&#8221; title_align=&#8221;separator_align_left&#8221; align=&#8221;align_right&#8221; color=&#8221;custom&#8221; border_width=&#8221;3&#8243; accent_color=&#8221;#cccccc&#8221;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1690480580698{border-top-width: 5px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 55px !important;padding-right: 25px !important;padding-bottom: 30px !important;padding-left: 25px !important;background-color: #f6f6f6 !important;border-left-color: #cccccc !important;border-left-style: solid !important;border-right-color: #cccccc !important;border-right-style: solid !important;border-top-color: #cccccc !important;border-top-style: solid !important;border-bottom-color: #cccccc !important;border-bottom-style: solid !important;}&#8221; min_height=&#8221;190px&#8221;]<div class=\"vcex-module vcex-teaser hvr hvr-pulse\" style=\"text-align:center;\"><div class=\"vcex-teaser-content clr\"><h2 class=\"vcex-teaser-heading wpex-em-16px no-margin\" style=\"font-family:Arial, Helvetica, sans-serif;color:#437ec7;font-size:20px;font-weight:700;\"><a href=\"http:\/\/www.delcpf.com\/claim-review\/\" title=\"Claim Review\" class=\"wpex-td-none\">Claim Review<\/a><\/h2><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1690483952565{border-top-width: 5px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 25px !important;padding-right: 25px !important;padding-bottom: 20px !important;padding-left: 25px !important;background-color: #f6f6f6 !important;border-left-color: #cccccc !important;border-left-style: solid !important;border-right-color: #cccccc !important;border-right-style: solid !important;border-top-color: #cccccc !important;border-top-style: solid !important;border-bottom-color: #cccccc !important;border-bottom-style: solid !important;}&#8221; min_height=&#8221;190px&#8221;]<div class=\"vcex-module vcex-teaser hvr hvr-pulse\" style=\"text-align:center;\"><div class=\"vcex-teaser-content clr\"><h2 class=\"vcex-teaser-heading wpex-em-16px no-margin\" style=\"font-family:Arial, Helvetica, sans-serif;color:#437ec7;font-size:20px;font-weight:700;\"><a href=\"http:\/\/www.delcpf.com\/claim-document-handling\/\" title=\"Claim &amp; Document Handling\" class=\"wpex-td-none\">Claim &amp; Document Handling<\/a><\/h2><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1690481926037{border-top-width: 5px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 55px !important;padding-right: 25px !important;padding-bottom: 30px !important;padding-left: 25px !important;background-color: #f6f6f6 !important;border-left-color: #cccccc !important;border-left-style: solid !important;border-right-color: #cccccc !important;border-right-style: solid !important;border-top-color: #cccccc !important;border-top-style: solid !important;border-bottom-color: #cccccc !important;border-bottom-style: solid !important;}&#8221; min_height=&#8221;190px&#8221;]<div class=\"vcex-module vcex-teaser hvr hvr-pulse\" style=\"text-align:center;\"><div class=\"vcex-teaser-content clr\"><h2 class=\"vcex-teaser-heading wpex-em-16px no-margin\" style=\"font-family:Arial, Helvetica, sans-serif;color:#437ec7;font-size:20px;font-weight:700;\"><a href=\"http:\/\/www.delcpf.com\/reporting\/\" title=\"Reporting\" class=\"wpex-td-none\">Reporting<\/a><\/h2><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1690483715955{border-top-width: 5px !important;padding-top: 40px !important;padding-right: 25px !important;padding-bottom: 30px !important;padding-left: 25px !important;background-color: #f6f6f6 !important;border-top-color: #cccccc !important;border-top-style: solid !important;}&#8221; min_height=&#8221;190px&#8221;]<div class=\"vcex-module vcex-teaser hvr hvr-pulse\" style=\"text-align:center;\"><div class=\"vcex-teaser-content clr\"><h2 class=\"vcex-teaser-heading wpex-em-16px no-margin\" style=\"font-family:Arial, Helvetica, sans-serif;color:#437ec7;font-size:20px;font-weight:700;\"><a href=\"http:\/\/www.delcpf.com\/claimant-relation\/\" title=\"Claimant Relation\" class=\"wpex-td-none\">Claimant Relations<\/a><\/h2><\/div><\/div>[\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243; min_height=&#8221;190px&#8221; css=&#8221;.vc_custom_1690483764350{border-top-width: 5px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 55px !important;padding-right: 25px !important;padding-bottom: 30px !important;padding-left: 25px !important;background-color: #f6f6f6 !important;border-left-color: #cccccc !important;border-left-style: solid !important;border-right-color: #cccccc !important;border-right-style: solid !important;border-top-color: #cccccc !important;border-top-style: solid !important;border-bottom-color: #cccccc !important;border-bottom-style: solid !important;}&#8221;]<div class=\"vcex-module vcex-teaser hvr hvr-pulse\" style=\"text-align:center;\"><div class=\"vcex-teaser-content clr\"><h2 class=\"vcex-teaser-heading wpex-em-16px no-margin\" style=\"font-family:Arial, Helvetica, sans-serif;color:#437ec7;font-size:20px;font-weight:700;\"><a href=\"http:\/\/www.delcpf.com\/finance\/\" title=\"Finance\" class=\"wpex-td-none\">Finance<\/a><\/h2><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1690483891691{border-top-width: 5px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 55px !important;padding-right: 25px !important;padding-bottom: 30px !important;padding-left: 25px !important;background-color: #f6f6f6 !important;border-left-color: #cccccc !important;border-left-style: solid !important;border-right-color: #cccccc !important;border-right-style: solid !important;border-top-color: #cccccc !important;border-top-style: solid !important;border-bottom-color: #cccccc !important;border-bottom-style: solid !important;}&#8221; min_height=&#8221;190px&#8221;]<div class=\"vcex-module vcex-teaser hvr hvr-pulse\" style=\"text-align:center;\"><div class=\"vcex-teaser-content clr\"><h2 class=\"vcex-teaser-heading wpex-em-16px no-margin\" style=\"font-family:Arial, Helvetica, sans-serif;color:#437ec7;font-size:20px;font-weight:700;\"><a href=\"http:\/\/www.delcpf.com\/training\/\" title=\"Training\" class=\"wpex-td-none\">Training<\/a><\/h2><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/4&#8243; min_height=&#8221;190px&#8221; css=&#8221;.vc_custom_1690483684771{border-top-width: 5px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 40px !important;padding-right: 25px !important;padding-bottom: 30px !important;padding-left: 25px !important;background-color: #f6f6f6 !important;border-left-color: #cccccc !important;border-left-style: solid !important;border-right-color: #cccccc !important;border-right-style: solid !important;border-top-color: #cccccc !important;border-top-style: solid !important;border-bottom-color: #cccccc !important;border-bottom-style: solid !important;}&#8221;]<div class=\"vcex-module vcex-teaser hvr hvr-pulse\" style=\"text-align:center;\"><div class=\"vcex-teaser-content clr\"><h2 class=\"vcex-teaser-heading wpex-em-16px no-margin\" style=\"font-family:Arial, Helvetica, sans-serif;color:#437ec7;font-size:20px;font-weight:700;\"><a href=\"http:\/\/www.delcpf.com\/information-technology\/\" title=\"Information Technology\" class=\"wpex-td-none\">Information Technology<\/a><\/h2><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1695837180727{border-top-width: 5px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 55px !important;padding-right: 25px !important;padding-bottom: 0px !important;padding-left: 25px !important;background-color: #f6f6f6 !important;border-left-color: #cccccc !important;border-left-style: solid !important;border-right-color: #cccccc !important;border-right-style: solid !important;border-top-color: #cccccc !important;border-top-style: solid !important;border-bottom-color: #cccccc !important;border-bottom-style: solid !important;}&#8221; min_height=&#8221;190px&#8221;]<div class=\"vcex-module vcex-teaser hvr hvr-pulse\" style=\"text-align:center;\"><div class=\"vcex-teaser-content clr\"><h2 class=\"vcex-teaser-heading wpex-em-16px no-margin\" style=\"font-family:Arial, Helvetica, sans-serif;color:#437ec7;font-size:20px;font-weight:700;\"><a href=\"http:\/\/www.delcpf.com\/?page_id=634\" title=\"Web Support\" class=\"wpex-td-none\">Web Support<\/a><\/h2><\/div><\/div>[\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text font_size=&#8221;16px&#8221; font_family=&#8221;Arial, Helvetica, sans-serif&#8221;]At Delaware Claims Processing Facility, our paramount focus is accuracy.\u00a0 We have a deep understanding and respect for the importance of our work. \u00a0We see every meritorious claim that is wrongfully denied as an individual deprived&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/www.delcpf.com\/index.php?rest_route=\/wp\/v2\/pages\/655"}],"collection":[{"href":"https:\/\/www.delcpf.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.delcpf.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.delcpf.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.delcpf.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=655"}],"version-history":[{"count":9,"href":"https:\/\/www.delcpf.com\/index.php?rest_route=\/wp\/v2\/pages\/655\/revisions"}],"predecessor-version":[{"id":1407,"href":"https:\/\/www.delcpf.com\/index.php?rest_route=\/wp\/v2\/pages\/655\/revisions\/1407"}],"wp:attachment":[{"href":"https:\/\/www.delcpf.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=655"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}