{"id":192,"date":"2023-06-01T12:27:18","date_gmt":"2023-06-01T12:27:18","guid":{"rendered":"http:\/\/www.delcpf.com\/?page_id=192"},"modified":"2024-08-27T16:01:34","modified_gmt":"2024-08-27T16:01:34","slug":"our-services","status":"publish","type":"page","link":"https:\/\/www.delcpf.com\/?page_id=192","title":{"rendered":"Our Services"},"content":{"rendered":"[vc_row full_width=&#8221;stretch_row&#8221; wpex_bg_overlay=&#8221;color&#8221; css=&#8221;.vc_custom_1489422564688{margin-top: 0px !important;margin-bottom: 40px !important;padding-top: 0px !important;background-color: #f6f6f6 !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; wpex_bg_overlay_color=&#8221;#f6f6f6&#8243;][vc_column width=&#8221;1\/2&#8243;][vc_column_text font_size=&#8221;16&#8243; color=&#8221;#333333&#8243; css=&#8221;.vc_custom_1723053476844{padding-top: 30px !important;}&#8221;]<span style=\"font-size: 18px; font-family: Arial, Helvetica, sans-serif;\">Delaware Claims Processing Facility has assembled a team of the industry\u2019s most skilled, experienced, and committed individuals\u2014experts in all aspects of claims processing and administration. We have access to a team of more than 250 experienced professionals who are committed to bringing the DCPF Experience to you.<\/span>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text font_size=&#8221;16&#8243; color=&#8221;#333333&#8243; css=&#8221;.vc_custom_1723053488496{padding-top: 30px !important;}&#8221;]<span style=\"font-size: 18px; font-family: Arial, Helvetica, sans-serif;\">Instead of being everything to everybody we decided to deliver what our clients need most: fast, fair and accurate claims processing services. All executed by Delaware Claims Processing Facility&#8217;s agile, accomplished staff.\u00a0 Through our ability to bring intense staffing resources to each project, DCPF brings closure to crisis.<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;]<div class=\"vcex-module vcex-icon-box clr vcex-icon-box-two hvr hvr-grow vc_custom_1699554404394\"><a href=\"https:\/\/www.delcpf.com\/claim-review\/\" title=\"Claim Review\" class=\"vcex-icon-box-link\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.delcpf.com\/wp-content\/uploads\/2023\/10\/WebSupportIcon-1-100x100.png\" width=\"100\" height=\"100\" class=\"vcex-icon-box-image\" alt=\"Claim Review\" style=\"width:100px;\" \/><h2 class=\"vcex-icon-box-heading\" style=\"font-family:Arial, Helvetica, sans-serif;font-weight:700;color:#333333;font-size:20px;\">Claim Review<\/h2><\/a><div class=\"vcex-icon-box-content clr\" style=\"color:#333333;font-size:15px;\"><ul>\n<li style=\"text-align: left;\">Automation<\/li>\n<li style=\"text-align: left;\">Deficiency Response Unit<\/li>\n<li style=\"text-align: left;\">General Review Teams<\/li>\n<li style=\"text-align: left;\">Specialized Review Teams<\/li>\n<li style=\"text-align: left;\">Quality Assurance<\/li>\n<\/ul>\n<\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/4&#8243;]<div class=\"vcex-module vcex-icon-box clr vcex-icon-box-two hvr hvr-grow\"><a href=\"https:\/\/www.delcpf.com\/reporting\/\" title=\"Reporting &amp; Data Analysis\" class=\"vcex-icon-box-link\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.delcpf.com\/wp-content\/uploads\/2023\/10\/Reporting-1-100x100.png\" width=\"100\" height=\"100\" class=\"vcex-icon-box-image\" alt=\"Reporting &amp; Data Analysis\" style=\"width:100px;\" \/><h2 class=\"vcex-icon-box-heading\" style=\"font-family:Arial, Helvetica, sans-serif;font-weight:700;color:#333333;font-size:20px;\">Reporting & Data Analysis<\/h2><\/a><div class=\"vcex-icon-box-content clr\" style=\"color:#333333;font-size:15px;\"><ul>\n<li style=\"text-align: left;\">Production &amp; Quality Assurance Analysis<\/li>\n<li style=\"text-align: left;\">Analytics &amp; Trend Analysis<\/li>\n<li style=\"text-align: left;\">Financial Reporting<\/li>\n<li style=\"text-align: left;\">Center for Medicare &amp; Medicaid (CMS) Reporting<\/li>\n<\/ul>\n<\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/4&#8243;]<div class=\"vcex-module vcex-icon-box clr vcex-icon-box-two hvr hvr-grow\"><a href=\"https:\/\/www.delcpf.com\/web-support\/\" title=\"Online Websupport\" class=\"vcex-icon-box-link\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.delcpf.com\/wp-content\/uploads\/2023\/10\/WS-new-1-100x100.png\" width=\"100\" height=\"100\" class=\"vcex-icon-box-image\" alt=\"Online Websupport\" style=\"width:100px;\" \/><h2 class=\"vcex-icon-box-heading\" style=\"font-family:Arial, Helvetica, sans-serif;font-weight:700;color:#333333;font-size:20px;\">Online Websupport<\/h2><\/a><div class=\"vcex-icon-box-content clr\" style=\"color:#333333;font-size:15px;\"><ul>\n<li style=\"text-align: left;\">Technical Support<\/li>\n<li style=\"text-align: left;\">Online Training<\/li>\n<li style=\"text-align: left;\">Web Services<\/li>\n<li style=\"text-align: left;\">Bulk Upload<\/li>\n<\/ul>\n<\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/4&#8243;]<div class=\"vcex-module vcex-icon-box clr vcex-icon-box-two hvr hvr-grow\"><a href=\"https:\/\/www.delcpf.com\/claim-document-handling\/\" title=\"Claim &amp; Document Handling\" class=\"vcex-icon-box-link\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.delcpf.com\/wp-content\/uploads\/2023\/10\/ClaimReview-100x100.png\" width=\"100\" height=\"100\" class=\"vcex-icon-box-image\" alt=\"Claim &amp; Document Handling\" style=\"width:100px;\" \/><h2 class=\"vcex-icon-box-heading\" style=\"font-family:Arial, Helvetica, sans-serif;font-weight:700;color:#333333;font-size:20px;\">Claim & Document Handling<\/h2><\/a><div class=\"vcex-icon-box-content clr\" style=\"color:#333333;font-size:15px;\"><ul>\n<li style=\"text-align: left;\">Claim Intake<\/li>\n<li style=\"text-align: left;\">Mass Mailings<\/li>\n<li style=\"text-align: left;\">Document Scanning<\/li>\n<li style=\"text-align: left;\">Securing Documents<\/li>\n<\/ul>\n<\/div><\/div>[\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content&#8221; full_height=&#8221;yes&#8221; columns_placement=&#8221;stretch&#8221; css_animation=&#8221;left-to-right&#8221; min_height=&#8221;100px&#8221;][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1692703784140{padding-top: 15px !important;padding-right: 25px !important;padding-bottom: 30px !important;padding-left: 25px !important;background-color: #f6f6f6 !important;}&#8221;]<div class=\"vcex-module vcex-feature-box clr  wpb_animate_when_almost_visible wpb_left-to-right left-content-right-image\"><div class=\"vcex-feature-box-media clr\" style=\"width:50%;\"><a href=\"http:\/\/www.delcpf.com\/?page_id=268\" title=\"\" class=\"vcex-feature-box-image-link vcex-feature-box-image image-filter-grayscale wpex-image-hover grow\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.delcpf.com\/wp-content\/uploads\/2023\/08\/Finance-1-scaled.jpeg\" width=\"2560\" height=\"1707\" alt=\"Financial Investment Concept, Double Exposure Of City Night And\" \/><\/a><\/div><div class=\"vcex-feature-box-content clr\" style=\"width:50%;\"><a href=\"http:\/\/www.delcpf.com\/?page_id=268\" title=\"\"class=\"vcex-feature-box-heading-link\" target=\"_blank\"><h2 class=\"vcex-feature-box-heading\" style=\"font-size:20px;\">Finance<\/h2><\/a><div class=\"vcex-feature-box-text clr\"><blockquote>\n<p><span style=\"font-size: 18px; font-family: Arial, Helvetica, sans-serif;\">As part of the full-service nature of our work, we perform a wide variety of finance and accounting functions to best serve our claimants and clients.<\/span><\/p>\n<\/blockquote>\n<\/div><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1691765254181{padding-top: 15px !important;padding-right: 25px !important;padding-bottom: 3px !important;padding-left: 25px !important;}&#8221;]<div class=\"vcex-module vcex-feature-box clr  wpb_animate_when_almost_visible wpb_right-to-left left-content-right-image\"><div class=\"vcex-feature-box-media clr\" style=\"width:50%;\"><a href=\"http:\/\/www.delcpf.com\/?page_id=411\" title=\"\" class=\"vcex-feature-box-image-link vcex-feature-box-image image-filter-grayscale wpex-image-hover grow\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.delcpf.com\/wp-content\/uploads\/2024\/08\/Claimant-Relations-1-scaled.jpg\" width=\"2560\" height=\"1707\" alt=\"Claimant Relations\" \/><\/a><\/div><div class=\"vcex-feature-box-content clr\" style=\"width:50%;\"><a href=\"http:\/\/www.delcpf.com\/?page_id=411\" title=\"\"class=\"vcex-feature-box-heading-link\" target=\"_blank\"><h2 class=\"vcex-feature-box-heading\" style=\"font-size:20px;\">Claimant Relations<\/h2><\/a><div class=\"vcex-feature-box-text clr\"><blockquote>\n<p><span style=\"font-size: 18px; font-family: Arial, Helvetica, sans-serif;\">Our Claimant Relations Department supports claimants and law firms that are navigating the claims process.\u00a0 Claimant Relations quickly and accurately responds to all inquiries, providing welcome comfort and clarity about the often-complicated world of claims processing.<\/span><\/p>\n<\/blockquote>\n<\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content&#8221; full_height=&#8221;yes&#8221; columns_placement=&#8221;stretch&#8221; css_animation=&#8221;left-to-right&#8221; min_height=&#8221;100px&#8221;][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1691764769415{padding-top: 15px !important;padding-right: 25px !important;padding-bottom: 30px !important;padding-left: 25px !important;}&#8221;]<div class=\"vcex-module vcex-feature-box clr  wpb_animate_when_almost_visible wpb_left-to-right left-content-right-image\"><div class=\"vcex-feature-box-media clr\" style=\"width:50%;\"><a href=\"http:\/\/www.delcpf.com\/?page_id=364\" title=\"\" class=\"vcex-feature-box-image-link vcex-feature-box-image image-filter-grayscale wpex-image-hover grow\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.delcpf.com\/wp-content\/uploads\/2024\/08\/InformationTech-1-scaled.jpeg\" width=\"2560\" height=\"1476\" alt=\"Network Cable Connecting On Network Core Switch Close Up\" \/><\/a><\/div><div class=\"vcex-feature-box-content clr\" style=\"width:50%;\"><a href=\"http:\/\/www.delcpf.com\/?page_id=364\" title=\"\"class=\"vcex-feature-box-heading-link\" target=\"_blank\"><h2 class=\"vcex-feature-box-heading\" style=\"font-size:20px;\">Information Technology<\/h2><\/a><div class=\"vcex-feature-box-text clr\"><blockquote>\n<p><span class=\"boxed\" style=\"font-size: 18px; font-family: Arial, Helvetica, sans-serif;\">We know that DCPF clients entrust us with very sensitive data, and we take this responsibility seriously. Information and data security are major priorities for us, and we constantly and vigilantly seek to solidify and improve our already multi-layered approach to data security.<\/span><\/p>\n<\/blockquote>\n<\/div><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1692703804059{padding-top: 15px !important;padding-right: 25px !important;padding-bottom: 30px !important;padding-left: 25px !important;background-color: #f6f6f6 !important;}&#8221;]<div class=\"vcex-module vcex-feature-box clr  wpb_animate_when_almost_visible wpb_right-to-left left-content-right-image\"><div class=\"vcex-feature-box-media clr\" style=\"width:50%;\"><a href=\"http:\/\/www.delcpf.com\/?page_id=391\" title=\"\" class=\"vcex-feature-box-image-link vcex-feature-box-image image-filter-grayscale wpex-image-hover grow\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.delcpf.com\/wp-content\/uploads\/2024\/08\/Training-scaled.jpg\" width=\"2560\" height=\"1709\" alt=\"Training\" \/><\/a><\/div><div class=\"vcex-feature-box-content clr\" style=\"width:50%;\"><a href=\"http:\/\/www.delcpf.com\/?page_id=391\" title=\"\"class=\"vcex-feature-box-heading-link\" target=\"_blank\"><h2 class=\"vcex-feature-box-heading\" style=\"font-size:20px;\">Training<\/h2><\/a><div class=\"vcex-feature-box-text clr\"><blockquote>\n<p><span style=\"font-size: 18px; font-family: Arial, Helvetica, sans-serif;\">Our concentration on quality requires us to make sure everybody is on the same page.\u00a0 By ensuring our staff has all of the information they need when they need it, we allow them to do their jobs really, really well.<\/span><\/p>\n<\/blockquote>\n<\/div><\/div><\/div>[\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row&#8221; wpex_bg_overlay=&#8221;color&#8221; css=&#8221;.vc_custom_1489422564688{margin-top: 0px !important;margin-bottom: 40px !important;padding-top: 0px !important;background-color: #f6f6f6 !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; wpex_bg_overlay_color=&#8221;#f6f6f6&#8243;][vc_column width=&#8221;1\/2&#8243;][vc_column_text font_size=&#8221;16&#8243; color=&#8221;#333333&#8243; css=&#8221;.vc_custom_1723053476844{padding-top: 30px !important;}&#8221;]Delaware Claims Processing Facility has assembled a team of the industry\u2019s most skilled, experienced, and committed&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/www.delcpf.com\/index.php?rest_route=\/wp\/v2\/pages\/192"}],"collection":[{"href":"https:\/\/www.delcpf.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.delcpf.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.delcpf.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.delcpf.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=192"}],"version-history":[{"count":67,"href":"https:\/\/www.delcpf.com\/index.php?rest_route=\/wp\/v2\/pages\/192\/revisions"}],"predecessor-version":[{"id":2301,"href":"https:\/\/www.delcpf.com\/index.php?rest_route=\/wp\/v2\/pages\/192\/revisions\/2301"}],"wp:attachment":[{"href":"https:\/\/www.delcpf.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=192"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}